Return Eligibility: Returns are accepted within 7 days of delivery for unopened, unused, and undamaged dog accessories. Non-Returnable ItemsOpened or damaged items cannot be returned unless defective upon delivery.Return ProcessCustomers must contact PETCURE HOSPITAL’s support team within 48 hours of receiving the product to initiate a return.The product should be sent back in its original packaging, and customers are responsible for return shipping unless the issue is due to PETCURE HOSPITAL’s error.Refund ProcessRefunds will be initiated within 7 business days of receiving and inspecting the returned item.Refunds will be credited to the original payment method with in 3-5 days.